Foggy
Established Member
- Impact
- 55
I have some domains at Pheenix held over from when they were okay at dropcatching. A month ago I transferred three out because I am trying to consolidate my portfolio. There was no issue then, the auth codes arrived via email within an hour or two of my request to transfer.
I sold a Pheenix domain on Undeveloped—a five-letter, real-word .net—and I asked for an auth code and this time I received only a link to a ticket for http://pheenix.kayako.com. I was required to set up a new kayako.com account including a password (on non-SSL link no less), and when I do there's nothing at kayako. No auth code, no expectation of getting one, not so much as a welcome. The sole ticket log was the fact that a ticket was created.
After five days and no response from Pheenix despite repeated attempts, I filled out the Transfer Complaint form. When will I finally get my auth code?
I sold a Pheenix domain on Undeveloped—a five-letter, real-word .net—and I asked for an auth code and this time I received only a link to a ticket for http://pheenix.kayako.com. I was required to set up a new kayako.com account including a password (on non-SSL link no less), and when I do there's nothing at kayako. No auth code, no expectation of getting one, not so much as a welcome. The sole ticket log was the fact that a ticket was created.
After five days and no response from Pheenix despite repeated attempts, I filled out the Transfer Complaint form. When will I finally get my auth code?