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Beta testers wanted for IceCharge! Merchants, reduce your chargeback costs.

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skyraider

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Hey NPers,

We've just opened up public beta for IceCharge. IceCharge helps online merchants reduce their costs by blocking known-bad and highly suspicious devices, credit cards and buyers from engaging in transactions with IceCharge customers.

Automatic Fraud Detection, and Optional SMS Authentication

IceCharge detects HTTP, CGI, SOCKS 4/5, tunnels (VPN, SSH) and TOR proxies. JavaScript embedded on merchants' checkout pages pierces these proxies and finds the actual location of buyers. If IceCharge determines that buyers are operating from suspicious locations or from known-bad or stolen devices, the service blocks the fraudulent transaction.

If the transaction may be legitimate - for example, if our algorithm determines that your buyer may be behind a corporate VPN, not a proxy being used to intentionally hide the buyer's location - IceCharge automatically activates SMS authentication. Legitimate buyers just enter a short code on the checkout page. (We avoid annoying phone calls that may cause unnecessary turnover on merchants' checkout pages.) Our API is quite flexible; merchants can optionally enable SMS Authentication for all transactions, IceCharge saves you money by only using SMS Authentication for transactions that our service needs to confirm.

We can also detect and block rings of organized fraudsters.

IceCharge Saves You Time

IceCharge directs merchants and fraud analysts to a visual fraud analysis dashboard. This dashboard significantly reduces decision time on suspicious transactions. Whether you're a merchant with or without a dedicated staff of fraud analysts, IceCharge helps you spend less time reviewing the small subset of blocked transactions that are flagged for manual review.

Calling all Merchants, Cart Developers and Fraud Analysts!

I would like to invite NamePros members to join the public beta and help us build a service that works seamlessly for merchants and fraud analysts. We need to know what features are most important to you, how easy SMS Authentication is to use, and how much easier Visual Fraud Analysis makes life for your fraud analysts. We're giving away 100 free or half-price transactions (depending on how you configure your plugin - we have optional SMS authentication at 7 cents per message) to merchants who join our beta.

Try the Live Demo

Try the demo of visual fraud analysis interface. Use transaction #201, and click the link on the card or device. Then click the text on any node of the visual graph to browse associations among cards, buyers and devices.

Feel free to post here if you have any questions about the service. We're working on cart integrations for the most popular PHP carts, and are looking for developers to join the IceCharge Community and contribute plugins for their own e-commerce software. But you don't need a plugin to get started; simply download our easy-to-use PHP client.

Please click here for the product tour, and click here to get your API key now!

Thanks,
Zach
IceCharge.com
 
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