Catch.club Official Thread

[Catch.club]

Hello NamePros community!

We are creating a single thread where we can share announcements, talk about product updates and people can ask questions!

We are fine-tuning the system this week, please feel free to check it out at www.catch.club

We are also adding a domain keyword / domain type monitor service, so you can get notification free of charge if there is any preferred domain in pending delete status.

https://catch.club/how-it-works

If you have any questions, please let us know!

Catch.club Team

P.s. At www.catch.club/auctions we list daily the English 1 word exact match .com and .net domains in pending delete status.

P.s. More TLDs are coming! -> https://catch.club/how-it-works

This was a promoted post.​

 

[Charybdis]

@Catch.club sorry just one more question.

I submitted my first backorder using catch.club. I received an email from you stating that my bid was successful.

But when I visit my account at catch.club, then I navigate to my account - my backorders - submitted backorders, then I see "Pending approval" in the stage column next to this domain name. So was it successful or is it still pending approval? The closing time of this domain name is 19 hours from now. So maybe after 19 hours you will change its status from pending approval to approved? I submitted the backorder more than 24 hours before the closing time.

The support said that I should I just wait a little bit more and the status will change... When I check the domain at your backorder partners, I see that the domain has still zero bids. I hope that my backorder will work...

Maybe you should create a knowledgebase / FAQ section for this service, your whole system is very difficult to understand at first.

 

[Catch.club]

One important thing to consider: if the domain is popular and it will go on auction most likely, backordering domain on Dropcatch AND Snapnames AND catch.club can't cause any issue as auction would happen anyway.

But if domain may be less popular, there is a chance of pushing the domain on auction by placing order for it on Catch.club and Dropcatch also when you will be bidding against yourself. So if you want use SN and DC independently from CC, we recommend placing a 50 USD bid on Catch.club so we are not competing with your own bid on SN/DC.

 

[Catch.club]

Thanks, good to know. A whole set of hidden features and tips & tricks are in this thread, I think you should add these to your knowledgebase

Yes indeed, I just had to email your support and voila, my credit limit has been increased.

A few more suggestions, please add these filters if you can:

- filter by domain age (whois creation date), older domains are generally more valuable than newer domains
- filter by how many other extensions of the domain are registered, for example if example.com, example.net, example.org and example.io domains are registered, then the registered extensions count for this domain would be 4
- GoDaddy appraisal of all domains, being able to sort by GoDaddy appraisal, but maybe it would be too difficult to implement, I don't know. If it is not possible, then you could use another service for the appraisal, such as Estibot or Nameworth (they aren't perfect, but better than nothing)

Thank you for the feedback! Adding the extra filters indeed on our to do list both to our Domain Search and Domain Watch page.

http://www.catch.club/account/watch

We created this page so system can auto create the list of domains based on keywords you are interested in.

 

[Charybdis]

@Catch.club so I got emails today with the subject line "Catch Club Backorder Approved". I see these backorders on the "approved backorders" section in my account.

But I don't understand something: I checked these domains on Namejet and Dropcatch.com, and for these domains I still see that there are zero bids. If you have already placed the bids on your partner backorder sites, then shouldn't I see your bids on these partner sites? My proxy bids are larger than 100 USD for each domain.

 

[Charybdis]

@Catch.club I catched my first domain using your service, it appears in the "won backorders" section. Thank you for your help. I found your service by clicking on the banner ad here on Namepros.

Couple of questions please regarding a won domain:

- Can I set my own nameservers, or can I only manage the DNS records using your nameservers in the first 66 days?

- Can I put up for sale this domain even in the first 66 days on Afternic, Sedo and Dan? What happens if I sold the domain in the first 66 days, then how can I transfer the ownership of this domain to the buyer and will the buyer be able to set his/her own nameservers during the first 66 days or not?

- Are you sure that this whole remote management in the first 66 days is necessary and are you sure that the extra transfer fee is necessary? I guess your primary target market with Catch.club is domain investors. Domain investors already manage a lot of domains at a lot of different registrar accounts, because they get the domains from various different sources. So it is actually not a helpful thing, but rather a limitation, that you don't allow me to fully manage the domain right away, including setting my own nameservers. I understand that you do this in order to consolidate all catched domains in my Namesilo account and these are your terms, but as I mentioned, domain investors already manage a lot of different registrar accounts anyway.

And about the 8.99 USD extra transfer fee (on top of the backorder price) of transferring the domain into my Namesilo account after 60 days: the problem with this fee is that if I managed to sell this domain during the first year, then this extra 8.99 USD fee was unnecessary. Again, if your target market is domain investors, then they tend to register or renew a domain name for only 1 year, because domain investors want to sell the domain as fast as possible, so it would be a waste of money to register or renew a domain name for more than 1 year. You could just push the domain to me within the domain name registrar you used to catch the domain. I understand that in this case I have to create and maintain a lot of different registrar accounts, but that is not a problem for me.

 

[Charybdis]

@Catch.club an auction was started for a domain on Dropcatch.com, and my proxy bid was only winning at the beginning, but in the last 2 days of the auction my proxy bid was definitely not winning, because I watched the auction straight on Dropcatch and I saw that my bid was not winning. But the catch.club system had been displaying the "winning" status next to my domain up until the very end of the auction, and upon the auction ending I received the "Catch club Domain auction lost" email notification, maybe a bug in your system.

 

[Charybdis]

@Catch.club DNS management doesn't work.

You display this in my account:

"Once the domain was delivered to your Catch.club account, it may take up to 72 hours until the domain's nameservers are pointed to our default nameservers. When the domain is already pointing to our nameservers (ns1.catch.club and ns2.catch.club), any change to these DNS records will propagate in about 15 minutes."

My first domain was catched 5 days ago, and its nameservers are still JM1.ALIDNS.COM and JM2.ALIDNS.COM, a Chinese (???!!!) nameserver provider.

You don't use the ns1.catch.club and ns2.catch.club nameservers. You provide an interface where I can enter my own DNS records, but it doesn't work. I checked the DNS configurations with many different tools, and the nameservers aren't configured properly, thus the DNS records don't work at all.

And I want to list these catched domains for sale on Afternic, Sedo and Dan now, can I do it now, or only after 66 days? How will be able to transfer the full ownership of a sold catch.club domain to the buyer during the first 66 days?

 

[Charybdis]

@Catch.club thanks however I am not sure if it's allowed as per the Afternic, Dan or Sedo terms of service to sell a domain I don't actually own.

I have catched 3 domains using your service, it works, that's great.

But in the first 66 days I don't really own these domains. An unknown Chinese (???!!!) private individual (???!!!) is the registrant of these domains, according the the whois record. The whois registrant is the legal owner of a domain, as it appears in the whois. I see a Chinese name, phone number and Chinese address as the owner of these domains in the whois. I cannot update the whois, I cannot update the nameservers. Legally I don't own these domains yet, only after 66 days (I hope).

I am only leasing these domains from you during the first 66 days (or from that unknown Chinese person in the whois, lol). I am not the legal owner. I think I cannot sell a domain I am only leasing.

I find it risky to put up for sale these domains on Afternic, Sedo or Dan. My buyer would be upset. Once the buyer paid for my domain, then the buyer should be able to fully manage that domain, including being able to change the whois and set any nameservers.

Yes now I see the ns1.catch.club, ns2.catch.club nameservers in the whois, it was updated today.

I'm afraid I can't do anything with these catched domains in the first 66 days

I think you should solve this problem if you want to create an attractive offer to domain investors. Time is money, I would like to start selling my domains now, not 66 days from now.

 

[Charybdis]

@Catch.club and I would like to ask you that do you support Sav.com as a backorder partner? I see that they have about 50 ICANN-accredited registrars, so that's a good number and they have free backorders, it would be useful to add them as partners.

And I think you (Namesilo) only have a single ICANN-accredited registrar, but it would be still useful to use your 1 slot to go after the backordered domains, so please consider using your own slot(s) as well when you try to catch a domain.

 

[Catch.club]

1) I would like to ask you that do you support Sav.com as a backorder partner.

-> Good suggestion, thank you! We are reaching out to them today.

2) (Namesilo) only have a single ICANN-accredited registrar, but it would be still useful to use your 1 slot to go after the backordered domains

-> Yes, we want add our own registrar to the pool, on our to do list already.

3) I am only leasing these domains from you during the first 66 days.

-> I need to check with our lawyers, but most likely it is not a lease. We offer domains via Key-systems also for few TLDs, in that case those domains would be also leased, which is not the case. When the invoice is paid in your Catch.club account the domain is yours. Our users are listing their domains at Catch.club without any problem, we have seen many sales also during the 66 day period when domain investor pushed the domain to other Catch.club account when he sold the domain.

About sales: we have our own sales platform called NameLot.com. Since both NameLot and Catch.club is managed by NameSilo, we can do the listing for you on NameLot without any issue for sure. Would you like to give a try?

Buyers are aware of the 60 day lock, we see cases regularly when domain seller can't provide the auth code for 2 months due to the fact that domain is locked for the buyer at NameSilo. In those cases once buyer paid we ask the seller to change the domain's A record to the one provided by the buyer so buyer can use the domain. Changing domain NameServer is just a way to set domain's A record to the default settings of the NameServer, so at the end of the day always the A record what really matters.

 

[Catch.club]

regarding whois: it is a trustee service which we need to use so we can maximize the catch rate.

 

[Charybdis]

@Catch.club I have catched 6 domains to date with catch.club without auction, and 3 domains when auction started. My catch rate is 100% indeed, I have catched all domains I added for backorder. That's the good part.

The bad part: But when I compare the prices you charged me for the backorders and the backorder rates available when using the backorder services directly, in the end you charged me more. In some cases you charged me less than the directly available rates, but in other cases you charged me more, and in total I paid more than using these backorder services directly (excluding your commission rate or your monthly fee). Sorry but you don't always get competitive rates from your backorder partners.

You should lower the rates. I can get better rates when using the leading backorder service directly. And when using a backorder service directly, I can start using the domain right away, I don't have to wait 66 days.

I think you could make the following improvements: Please add even more backorder providers, lower your backorder rates, get bulk pricing discount from your partners, remove this 66-day lock.

 

[Charybdis]

@Catch.club I have caught 9 domains using your service to date, all the domains have been caught indeed (with or without auction, but the catch rate is 100% so far), however as I look at the whois data, I see that only 2 distinct backorder companies dominate the market.

Seems like besides these two backorder companies, the smaller backorder services have no or very little chance to catch a domain. Simply because the smaller providers don't have enough slots to catch a domain, they don't have enough ICANN-accredited registrars.

I have two questions regarding this:

- is it even worth to use other backorder services besides these two leading providers?

- I think you need to add a lot more smaller backorder providers, so that the smaller providers combined would have a chance to compete with the two largest providers. Is it even possible to add so many smaller providers so that the smaller providers combined would have a chance against the two leading providers, and if it is possible, then when can you add a lot more smaller providers to Catch.club, so that Catch.club would be able to catch domains with more providers?

The fun part would be to catch a popular domain with an unknown, small backorder provider to avoid the auction, because everybody uses just the most popular platforms, but if you added a lot more smaller providers, then there would be a chance to catch a popular domain without auction, using a little-known smaller backorder provider. Or in order to catch a domain with auction, but if that domain were caught by a little-known backorder provider, then most likely only a very few people would compete in that auction, compared to an auction held by a popular backorder service. That's why it would be critical to add more backorder providers, even smaller ones.

 

[Charybdis]

We have disabled it for logged in users.

Thanks, that's a relief! Now I don't see it anymore.

 

[Charybdis]

@Catch.club one thing is not clear to me, what happens if I place a backorder for a domain using catch.club, and then dropcatch.com will catch that domain (very likely), and then because there are multiple people who backordered the same domain, that domain will go into a public auction on dropcatch.com.

And let's say my initial bid was only a minimal bid, and in the auction I am already losing, but I still have time to increase my bid to win that domain.

In that case, should I place my new bid inside my catch.club account,or should I place the bid directly on dropcatch.com, in the public auction?

I guess I could do both (because it is a public auction), but isn't it against your terms to circumvent catch.club ?

 

[Catch.club]

Can you add a "number of TLDs taken" filter to your search function? For example, display only those domains where min. 5 TLDs (=top-level domains) are taken.

For example, if my domain is example.com, and example.com, example.net, example.org, example.info and example.club are all taken, then I know that example.com is a good domain, because other people have already registered the other TLDs of this keyword.

Currently it is only possible to filter those domains using other tools, but the best would be if I could do it right inside catch.club.

In that case, should I place my new bid inside my catch.club account,or should I place the bid directly on dropcatch.com, in the public auction?
->
You can use both. If you use Catch.club the advantage that we will transfer the domain, so you can have it in your NameSilo account without you spending time on the transfer.

I guess I could do both (because it is a public auction), but isn't it against your terms to circumvent catch.club ?
->
Both is not recommended as you could be bidding against yourself. Catch.club is just one of the bidders on DC, so your 1000 USD direct bid could go against your 900 USD CC proxy bid, resulting the final price much higher.

Can you add a "number of TLDs taken" filter to your search function? For example, display only those domains where min. 5 TLDs (=top-level domains) are taken.
->
Good suggestion, we will do this! Thank you!

 

[Catch.club]

We started publishing auction final price data on our Twitter!

https://twitter.com/CatchDotClub

If you want to see what was the final price of popular domains on Catch.club, just follow us on Twitter.

Please note we are not publishing auction data if our Catch.club user has won the auction.

 

[Charybdis]

What happens if two or more catch.club users backorder the same domain at the same time on catch.club? In this case will you place the backorder only on the highest bidder's behalf? So is it like a mini-auction, but only among catch.club users, and before the approval of the backorder?

 

[Catch.club]

We have added more backorder partners, so if you have 18+ USD offer for .com domain now catchrate will be significantly higher

 

[adrade]

We have added more backorder partners, so if you have 18+ USD offer for .com domain now catchrate will be significantly higher

Long time NameSilo customer, where I house all of my domains. I just chatted with a customer service agent on your website. When I asked how many services you include, he pointed to the page where only 6 or so were displayed. What is correct here?

I also am unable to delete a domain I accidentally added. Where can this be done?

 

[adrade]

I have to warn against using catch.club. I didn't realize at first that they weren't their own backorder registrar. I figure because of their alignment with Namesilo, they would be registering their own domains. Instead, when you list a domain with them, they pump your domain out to many backorder "services", some of which include traditional registrars (Name.com, Sav.com, etc.) or backorder shops (NameJet, DropCatch) and apparently many which are not (brokers, catchers, etc.).

The result? On a domain I wanted that has much value to me but little value to others, I went to sleep seeing no bids at all with about a day left before deletion. The next morning, hours after sending it to catch.club, there are 25+ bids on this domain on SN/NJ and I believe I just set myself up for a bidding war with others who likely would have never even been aware of this thing without me accidentally setting the throngs of backorder snatchers on it by accidentally listing it with catch.club.

Additionally, there is no way to remove a domain you add. So, once I realized the folly of my action, I contacted their support to remove it (since there's no other way to do it), and they did nothing.

I have my many domains currently with Namesilo, but this experience is such a turnoff that I may start looking at other registrars.

 

[Catch.club]

Long time NameSilo customer, where I house all of my domains. I just chatted with a customer service agent on your website. When I asked how many services you include, he pointed to the page where only 6 or so were displayed. What is correct here?

I also am unable to delete a domain I accidentally added. Where can this be done?

Hey! As not every backorder platform we work with allow cancelling backorders, Catch.club currently does not support cancelling backorder requests. That is why we have also put a Terms of Use pop up before placing a backorder so it is 100% clear what we offer.

This is the list of limitations we ask our users to accept before placing a backorder:

Agreement
The bid you place is a proxy bid. By placing an order with Catch.Club you accept the following terms and conditions:

1: You may place a backorder on any domain at Catch.Club. Backorders can not be canceled and you will be charged if we catch the domain for you.

2: Our backorder cut off time is 09:00 UTC on the drop date. We suggest to backorder domains at least 24 hours before the drop.

3: If you miss the cut off time, we may still accept your order, but some of our partnering platforms will not accept our backorder request on your behalf, resulting in a missed catch status.

4: If the domain is caught at one of our partnering platforms and they hold an auction, we will bid on your behalf up to your set proxy bid.

5: All domains captured will be managed via Catch.Club for the first 60 days after registration via an A record regardless of which platform secures the domain.

6: Whois information cannot be updated to your own while the domain is in the initial 60-day lock.

7: After 60 days we will transfer the domain to your NameSilo account automatically. There you will have full control over the domain.

8: Domain nameservers are typically updated and start to resolve within 72 hours after the domain is delivered to your Catch.Club account. Once the nameservers have propagated, your domain's DNS records (A record, TXT record etc.) will work.

9: Catch.Club does not offer whois management options and will use proxy whois information for the first 60 days. If we receive any communication during this period, we will forward it to you. Once the domain is transferred to NameSilo, you have full access to Whois records for the domain.

10: When we secure your domain, we will only charge you the amount of the winning bid used to obtain the domain at our partnering platform, one year additional domain renewal fee (to cover the transfer fee to NameSilo) and our service fee of 20%.

11: Domain push at our partners is not allowed, but domain ownership can be transferred via domain push directly in your Catch.club/NameSilo account.

 

[Catch.club]

I have to warn against using catch.club. I didn't realize at first that they weren't their own backorder registrar. I figure because of their alignment with Namesilo, they would be registering their own domains. Instead, when you list a domain with them, they pump your domain out to many backorder "services", some of which include traditional registrars (Name.com, Sav.com, etc.) or backorder shops (NameJet, DropCatch) and apparently many which are not (brokers, catchers, etc.).

The result? On a domain I wanted that has much value to me but little value to others, I went to sleep seeing no bids at all with about a day left before deletion. The next morning, hours after sending it to catch.club, there are 25+ bids on this domain on SN/NJ and I believe I just set myself up for a bidding war with others who likely would have never even been aware of this thing without me accidentally setting the throngs of backorder snatchers on it by accidentally listing it with catch.club.

Additionally, there is no way to remove a domain you add. So, once I realized the folly of my action, I contacted their support to remove it (since there's no other way to do it), and they did nothing.

I have my many domains currently with Namesilo, but this experience is such a turnoff that I may start looking at other registrars.

Thank you for reporting this issue, if you let us know the domain name we are happy to investigate what may have happened.

We actually mention that we work with multiple backorder platforms in the ToS you need to accept before placing an order:
4: If the domain is caught at one of our partnering platforms and they hold an auction, we will bid on your behalf up to your set proxy bid.

We also list the logo most of the platforms we work with at our How it works page:

https://catch.club/how-it-works

And as we are aware that there people going after domains backordered by other domain investors, we do not submit backorders until few hours before drop in order not to bring too much attention to the domain.

What we usually recommend to domain investors who already use Snapnames and Dropcatch, that in order to balance the catchrate and bidding convenience, they place a 58 USD offer on Catch.club so all our smaller catchers go after the domain and use Snapnames and Dropcatch directly with their own account as before.

This way if a smaller catcher gets the domain, you can benefit from the lower backorder price / less competition, and if the domain is caught by Snapnames/Dropcatch you can just bid as before.

 

[Catch.club]

Also we are happy to announce that NameServer update feature is coming soon to Catch.club, meaning the limit of using DNS records to manage your domain will be removed in few weeks!

 

[Charybdis]

It's not true that "All restrictions are removed from your domain 66 days after delivery when the domain is added to your account at our registrar partner."

Please see here, where you promise this: https://catch.club/how-it-works

And you also promise this in the popup window when someone is about to place a bid:

5: All domains captured will be managed via Catch.Club for the first 60 days after registration via an A record regardless of which platform secures the domain.

7: After 60 days we will transfer the domain to your NameSilo account automatically. There you will have full control over the domain.

You transfer these domains to Namesilo. So I read the FAQ here: https://www.namesilo.com/domain/transfer-domains

How long will it take for my domain transfers to go through?

Successful domain transfers are automatically completed within 5 to 7 days. This period can be expedited further by asking your old registrar to approve the transfer out request.

The registration of the domain is when the domain was caught. Then it will be in transfer-lock status for 60 days. Then it will take 5-7 days to transfer the domain into Namesilo.

So I understand this is why you promise that "All restrictions are removed from your domain 66 days after delivery when the domain is added to your account at our registrar partner."

Yes, it is technically possible to transfer the domains after 66 days of registration into my Namesilo account.

However you are unable to do it in time, in reality it takes 70-77 days to receive the domains.

I am watching the won backorders page on catch.club, and the counter is counting down from 66 to 0. So the counter starts from 66, it means that the domain will be delivered into my Namesilo account in 66 days. When the counter reaches 0, then I have to wait another 5-10 days for the domain to appear in my Namesilo account. But I should receive the domain when the counter is displaying zero. But it never happened in my case.

I already reported this problem to support 5 months ago, but it looks like you can't fix it.

So I think you should update the terms and conditions and the sales page, and promise that the domain will be delivered after 77 days of registration. Because you can't manage the deliver the domains 66 days after registration, it never happened in my case. And you should also update the counter on the won backorders page on catch.club and count down from 77, not from 66.

66 days is already a very long period, but in reality i have to wait 70-77 days, it is very very slow.

I understand that you are technically unable to deliver the domains in 66 days into my Namesilo account, but then you shouldn't promise that you can do it. No, you can't do it.

It would be better to promise that you will deliver the domains in 77 days and actually fulfill your promise, than promising that you will deliver the domains in 66 days and they failing to fulfill the promise.

If you promised that you will deliver the domain in 77 days and you would actually deliver it in 77 days, then I would be satisfied.

But if you promise that you will deliver the domain in 66 days, but in reality you deliver it in 70-77 days, then I won't be satisfied.