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Due to another members thread, I was checking out my
CJ account and noticed a $10 fee in the form of a "credit" but
actually as explained by another member it was a debit to
merchant.
Anyways, I sent a report to support and this is the response:
So I'm sorry, help me to understand this - they take BACK
my earned commissions if I don't make a sale?
So if my website is down for any reason and I don't make sales
they take my money that's been sitting there making them
interest for 2 years? WTF
I am very naive when it comes to this stuff but I have been
a CJ member for years and not once have I seen this charge.
They said I apparently agreed to it, but I don't remember reading
anything [in english anyway] that says I agree to earn Slaes for
them and then let them take my earned commissions if my
site is down/not earning.
Nothing like showing members the door
Anyone else seen this/heard of this?
CJ account and noticed a $10 fee in the form of a "credit" but
actually as explained by another member it was a debit to
merchant.
Anyways, I sent a report to support and this is the response:
Dear Wendy,
Thank you for your inquiry. The $10 fee you see in your account is a dormancy fee, due to not having generated any commissions in six conescutive months. After six months without having made a sale, your account will be deducted $10 per month until the balance is $0-- then the account will be deactivated. All this is stated in the Publisher Service Agreement, "PSA", which you agreed to upon signing up for an account with Commission Junction.
Once an account is deactivated the relationships you had with advertisers prior to deactivation have been terminated and your links are no longer valid until you restore your advertiser relationships. You will need to reapply to advertisers and, in some cases, create new links.
All of your account information is still intact—including your website identification number(s) or PID(s). Therefore, assuming the advertiser link (or “AID”) is still active, once you have reestablished your relationship with the advertiser your links will work and record transactions again. However, you are strongly encouraged to review you web site(s), run an Expired Link Report and/or Performance Report to verify this.
We hope this answers your question. For further assistance on this issue, please don’t hesitate to log into your CJ Account Manager and click, Contact Support > Support History .
So I'm sorry, help me to understand this - they take BACK
my earned commissions if I don't make a sale?
So if my website is down for any reason and I don't make sales
they take my money that's been sitting there making them
interest for 2 years? WTF
I am very naive when it comes to this stuff but I have been
a CJ member for years and not once have I seen this charge.
They said I apparently agreed to it, but I don't remember reading
anything [in english anyway] that says I agree to earn Slaes for
them and then let them take my earned commissions if my
site is down/not earning.
Nothing like showing members the door
Anyone else seen this/heard of this?