@bhartzer I want to apologize if my question sounded like I was being facetious. Still trying to discover my voice in writing. You are a stand up guy by dealing with all the comments in a calm and collected professional manner. But it is a genuine question. I think that any stories you can tell will help your marketing by showing how serious the problem is.
OK, here are a few:
Fashion boutique owner has 2 locations, one in NYC and one in LA. They sell in their stores and online (ecommerce). NYC site is on Wix and using ecommerce there. Wix account for NYC store is hacked, domain stolen and transferred to another registrar. I worked with Tucows directly get the domain back. Within a few hours we had a police report filed, TURF signed and notarized, and sent to gaining registrar. Gaining registrar took two weeks to acknowledge it. Site was back up and running 2 weeks after the TURF was filed. Website was down for 2 weeks and the biz owner lost a LOT of sales.
Celebrity goes into T-Mobile store in NYC to upgrade their phone. T-Mobile employee, in the back of the store, makes a copy of the SIM card and then does the upgrade. Employee tries to steal crypto from the celebrity, but the celeb didn't have it tied to 'that' phone, crypto apps installed on their other phone. Hackers couldn't get the crypto so they stole all the celebrity's domain names. It took police reports, T-mobile corporate, two domain registrars, and a web host to get the domains back. I coordinated it all. Charged the celebrity $399 to get the domain names back.
Server hosted at GoDaddy was hacked, the hacker got root access to an IT company's web server. That server had at least 100 domains (perhaps 110 or so as I recall) and sites hosted. Some large client websites. Websites taken down, some remained up and running. All domains transferred to about 5-6 different registrars. It took about a week or so, but finally the last domain was returned. I don't think the IT company lost any clients, but many were furious.
That's only 3, there are so many more... like an insurance company that had their domain stolen, all customer data, records, everything was accessed through the domain (usually a subdomain, for example). Email didn't work for their 50 or so employees. We got the domain back fairly quickly.