Registerfly Sucks
Features are great if you aren't logged off all the time. I've been with Registerfly now for a long time. I've had them host my sites and I have to say that Registerfly is a number company... A company concerned with numbers and not their customers. Website hosting at Registerfly is almost as slow as their hosting, but the worst is their customer service. At time's they were helpful but that was only when it was publicly mentioned in a forum. Otherwise, I would recomend Fabulous or Godaddy and leave Registerfly in the dust. You'll have less problems that way, and it's too bad because they are feature rich and could be a nice site but the customer service is flat-out the worst available.
I would not recommend doing business with Registerfly at all. Just go to their live support button on their site. Live support means they can support you if they are taking money from you and answer questions for new customers. The problem is once you become a customer, that's it. They don't care on way or the other.
Registerfly is the worst I've encountered in this business ever. The company is growing too fast and forgetting what matters most and that's the customers. If your site goes down on hosting... there is no phone number, you have to send an email to
[email protected] and you'll be lucky if they get back in 48 hours. Meanwhile your SOL.
I wish, now, that I would have never started with them and that someone could have told me about the real scoop when I was new in the industry. If you have a domain or two and are wowed with feature rich junk, then Registerfly is for you. If you plan to develop sites and take customer service, then I seriously recomend using the low standard services that Registerfly offers.
That's my Review.
I want to ad to this... When my websites were down, I called them and they said VPS support is not available by phone. I explained that this was urget (10 websites down) and she said they will respond by email. 4 days later they responed to my question without an answer and needed my VPS domain name as I only gave them my registerfly account name. Another day and they finally got back and restarted my vps server... but didn't answer the question I asked. I sent 2 more emails to them with no response. Meanwhile I found a much better host and today I emailed them to close my account. Of course I emailed
[email protected] and their response was I needed to submit a support ticket. So I did.
I actually got the quickest response in history when asked to close my account. They closed my account within seconds after sending the email... Now that's service! Forget about keeping a customer and responding to thier questions... but close the account, absolutely, done in a jiffie.
Registerfly is a joke. Worst out there. That's an honest heads up for anyone wanting to do business with them. If you are going for names, use namecheap.com, godaddy.com or fabulous. Stay clear of Registerfly and you'll save youreself a lot of headaches.