Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
The person who started the auction and the person who made the bids are the same person.
They are setting up a trap by creating fake accounts. As soon as another user comes and says "This domain attracts a lot of attention, high offers have been given. I must buy it!" he is hooked.
In short, this is called shill bidding, it's a well-known old tactic and it's obvious that company executives are determined not to take action against it.
I don't want to believe that someone in charge of the company's technical department (Nick) does not know about such tricks.
SAV offers a huge open platform for fraud.
@branding - We do not publish how many backorders a domain has on it, or when they were placed. If you want to DM me the domain name we would be happy to confirm.
We do have a 60-day waiting period before an auction can be started again unless the high bidder is unable to pay.
That's exactly the problem!... the only common thread on a few of these is that the high bidder was unable to pay ... and the auctions have been restarted ~3 times recently. There are 2 bidders that participated in multiple unsuccessful auctions that have already been banned from participating in any auctions per a previous manual review we conducted a few weeks ago.
Oh we see the confusion. This lets you know if your account had already submitted a backorder request for this domain. There are some users who submit duplicate domains and this section of the emails shows the duplicates for that user. We will change the wording of that email ASAP.
@kor - this is the exact reason that we do conduct manual audits of bidders and change auction policies from time to time.
On a related note, we rolled out a change earlier today preventing anyone who is using an alias email from bidding on auctions. If you receive an error message when trying to place a bid, it means your email most likely has an unnecessary "." or "#" in it. Please reach out to support to have them update the email address to the main email address. Ex: If your email is [email protected], you will need to update it to [email protected] within Sav - both work the same way and go to the same account.
i got the same problem too when change dns record ( txt ), 24 hours still no affected, hope this help@Nick R
I've been unable to change the NameServers for 20-40 domain names on Sav for several days and have also been unable to switch the DNS Settings to custom for many others. Even when I am the system will let me switch the DNS Settings to Custom, I have to "try" multiple times periodically over the course of an hour.
The process goes like this:
- Open the Manage DNS page
- Click "Switch Button" underneath 'Custom - Manually configure SSL, DDoS Protection & DNSSEC as well as DNS records such as MX, A, TXT, etc.'
- Nothing happens
- "Ok, lets try one more time"
- Still nothing
- Leave the page open and try the next one in a new tab, and repeat the process
- It very rarely accepts the Switch on the first attempt, but occassionally, I'll get lucky, most times it will take between 2-4 attempts that are spread out over some time because that works for some reason.
I still have 10 Domains that are stuck and won't accept any changes to the DNS Settings.
SAV has been a complete let down as far as the user interface goes. I've never had so many issues changing NameServers or adding DNS records with other registrars. I've reached out to customer service for help and have been told that sometimes it can take up to 48 hours to process a NameServer change.
Please message me if you are able to help solve the Custom DNS settings and changing NameServers. This really shouldn't be as hard as it is.
I have not done any transactions today (I did pay with PayPal yesterday at Sav without problem).Anyone else having problems paying sav with paypal today?
We are currently experiencing technical difficulties regarding payments from PayPal. Please add an alternate payment method to your account so that we can process your future transactions.
However, Sav just sent customers an email now saying they were having PayPal difficulties and asking people to add another payment option. I hope someone from Sav will reply re whether this is just a short term issue.