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We were made aware this morning by a few customers that they are getting emails claiming to be from GoDaddy that are saying that their valuable domains sold and that they should unlock them and move them to the buyer within 5 days. These emails are FAKE please be extra careful as they appear to come from [email protected] but are actually not and they also look like our email templates but the wording is inconsistent with what we would send.
We never ask you to move domains to a buyer within 5 days. I will include the full body of the email below and the subject line so you can be aware and on the lookout. Always feel free to check your "sold" section in your auctions account to confirm a sale and also to reach out to our support if you have any concerns. It is always best to be safe by double checking and we are happy to help.
Subject of fake email:
Body of fake email:
We never ask you to move domains to a buyer within 5 days. I will include the full body of the email below and the subject line so you can be aware and on the lookout. Always feel free to check your "sold" section in your auctions account to confirm a sale and also to reach out to our support if you have any concerns. It is always best to be safe by double checking and we are happy to help.
Subject of fake email:
Your Domain, XXX.com, Has Sold
Body of fake email:
Congratulations! The following domain name has sold at auction:
Buyer Email : [email protected]
Item Number 185956149
XXX.com
We have confirmed the funds cleared for the domain name. Please follow the instructions and send the data within 5 days
How to proceed
1.Unlock XXX.com
2.Send to Buyer Email : Authorization code
If you have any questions, contact Customer Support:
• Online Support
• Email: [email protected]
• 24/7 Support by Phone: 020 7084 1810
Buyer Email : [email protected]
Item Number 185956149
XXX.com
We have confirmed the funds cleared for the domain name. Please follow the instructions and send the data within 5 days
How to proceed
1.Unlock XXX.com
2.Send to Buyer Email : Authorization code
If you have any questions, contact Customer Support:
• Online Support
• Email: [email protected]
• 24/7 Support by Phone: 020 7084 1810