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From the article:
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The company, called EnQ, swamps the IRS’ switchboard with its own calls, then sells desirable, time-saving slots near the head of the hold line to accountants and tax preparers willing to pay up to $1,000 a year.
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Column: The IRS can’t handle taxpayers’ calls. This firm found a way to cash in.
Enq carries on a tradition of genuinely terrible startup ideas.
https://www.latimes.com/business/story/2021-10-05/column-tax-calls-irs-enq
Enq carries on a tradition of genuinely terrible startup ideas.
https://www.latimes.com/business/story/2021-10-05/column-tax-calls-irs-enq
and:
DoS a federal agency, then charge for access
https://doctorow.medium.com/dos-a-federal-agency-then-charge-for-access-a4fb041b50bb
https://doctorow.medium.com/dos-a-federal-agency-then-charge-for-access-a4fb041b50bb
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