sav.com complaints

Update: Got this reply Thank you for contacting SAV Support. Yes, the domain has arrived in SAV, but there is a delay process with importing the domain to your SAV account. The domain should be in your SAV account now. Kindly check again. Keep us posted. Best Regards,

Update: Got this reply Thank you for contacting SAV Support. Yes, the domain has arrived in SAV, but there is a delay process with importing the domain to your SAV account. The domain should be in your SAV account now. Kindly check again. Keep us posted. Best Regards,

That sounds like a very unfair business practice, at least to me. Any others out there have similar recent experiences with this particular problem? If it is becoming more widespread of an issue, perhaps a member alert could be posted.