Constantly attentive to its clients, Afnic is developing its SYRELI dispute resolution platform to ensure greater user-friendliness for both the creation and tracking of claims.
What new changes will we see?
For more information on Afnic alternative dispute resolution procedures
source (afnic)
What new changes will we see?
- More intuitive ergonomics.
- Claims submission in several stages with the possibility to finalise at a later date.
- Removal of the restrictions on the number of characters in user arguments.
- Introduction of a search engine for rulings issued by Afnic: SYRELI, ADR EXPERT (or PARL EXPERT, in French) and PREDEC.
- Practical assistance for submitting claims and responses via the ‘Tendances PARL’ journal.
- Provision of user guides: How to create a user account, How to submit a claim How to respond to a request.
For more information on Afnic alternative dispute resolution procedures
source (afnic)