warning Epik [ domain renew ]

[podaf]

Hello
I have renewed some domains at epik .com on 6/1/2023
They took payment. but they didn't renew my domains
I have contacted them Yesterday. There is no answer until now.

 

[Haroon Basha]

For the last two days, I am trying to retrieve my expired domain names to my Account to renew, but Epik Online Chat is no more there and I wrote two emails but no response from them. What is happening actually in Epik?

 

[TURIST]

For the last two days, I am trying to retrieve my expired domain names to my Account to renew, but Epik Online Chat is no more there and I wrote two emails but no response from them. What is happening actually in Epik?

I found myself in the same shoes from the last weekend. Some domains were paid but not renewed. Some were paid and prolongated via the same bill.
There is no answer from Epik support so far and the support chat is disabled (bad signal). Nobody answered by phone either.
So I have transferred these expired domains from Epik to Dynadot. It's still working without delays and problems.

I have no clue what to do with the hundred domains I still have at Epik but unfortunately, I feel more and more I need to transfer out of Epik asap. It's not safe anymore.

 

[Corey]

I have been transferring my domains out....

dyna is for me now *giggle

Cheers
Corey

 

[Haroon Basha]

Will any responsible Staff from Epik respond here to our grievances? It is height of incapability and irresponsobility on the part of Epik. ONLINE CHAT CLOSED, NO RESPONSE TO OUR EMAILS. Whom should we complain?

 

[GoKaizen]

File an ICANN complaint.

Hello
I have renewed some domains at epik .com on 6/1/2023
They took payment. but they didn't renew my domains
I have contacted them Yesterday. There is no answer until now.

Exactly same thing with me too.

 

[Future Sensors]

Will any responsible Staff from Epik respond here to our grievances?

Most probably they will not.

Focus on the transfer of your domains out of Epik, today.

Enough warnings about the situation were posted everywhere on NamePros, act now.

 

[private123]

In future 2023 known as 'epik destroyed domainer's life'.

first time i see, a company theft domains and money. not provide code and renewal. if both option closed, can't do anything ....

 

[podaf]

I

I have contacted PayPal. so that epik could give me refund.
there is no answer ???

@Epik.com

I have just received an answer from epik via PayPal.
that All my domains have been renewed as of yesterday afternoon.

 

[AliDot]

Honestly Speaking, everyone saying they're facing renewal and registration issues.

But why i've not faced a single problem on epik and i have almost moved 15 domains from epik to dynadot for fasttransfer...!!

Even i sold a .co domain on afternic 3 months ago even this domain was expired and in i think grace period or something and when i try to renew this showing additional cost of $80 then i talk to epik support then they remove additional cost and i renew in normal fee.
And then i got auth code from epik and was also afraid if this transfer not complete but, this transfer was quick and was very happy.

So, i'm really surprised, why you guys facing registration and renewals problems.

Thanks,
Ali

 

[MasterOfMyDomains]

Join the many others who get ripped off and screwed around by Rob Monster and Epik.com
Have you missed the last 9 months of people getting burned?
Get your domains out of there and do chargebacks if possible.
More epik victims

https://www.namepros.com/threads/th...terbucks-wallet.1284050/page-308#post-8934741

 

[Samer]

For the last two days, I am trying to retrieve my expired domain names to my Account to renew, but Epik Online Chat is not no more there and I wrote two emails but no response from them. What is happening actually in Epik?

i think everyone is fired, clean house, under new owners.

 

[Lakshan]

For the last two days, I am trying to retrieve my expired domain names to my Account to renew, but Epik Online Chat is no more there and I wrote two emails but no response from them. What is happening actually in Epik?

Exactly same thing happened for me. Cant recover 2 of my domains.

 

[Lakshan]

Exactly same thing happened for me. Cant recover 2 of my domains.

My issue was sorted out. Thanks

 

[bmugford]

My life destroyed.

Huge volume my domain dropped, because not work renew and transfer out.

It's unacceptable situation.

But it's my fault, I trust and registered name and continue renew.

I would file a complaint with ICANN, regarding renewals. This is relevant to the issues with their current breach notice.

https://www.icann.org/compliance/complaint

The fault is with Epik. They were not able to carry out the basic functions of a registrar.

They should be forced to provide reasonable compensation for every domain that was lost due to their incompetence.

Brad

 

[aishwin]

Exactly same thing with me too.

 

[draco]

People are complaining to ICANN about it. If I had any domains at Epik, I'd move them out..

https://www.icann.org/uploads/compliance_notice/attachment/1205/hedlund-to-royce-1jun2023.pdf

 

[jatruji]

some hope, another company has bought Epik

 

[donnied79]

Honestly I will first move domains out and then will think about how to recover your money.

 

[private123]

Focus on the transfer of your domains out of Epik, today.

Can't transfer out (expired domains), stopped EPP code generated. System error.
Also can't renew expired at epik. Error.

*** It's suddenly started problem, June month. Without any notice.

*** Big problem they stopped reply email .

 

[Samer]

I can confirm;

Renewals are instantaneous now.
I used many epik in-store credit automatically converted from whatever Masterbucks i had left. Under $100; and despite my loss of trust in epik; it’s first promising sign, in a while. (For any with epik)

 

[bmugford]

Exactly same thing happened for me. Cant recover 2 of my domains.

You can try to deal with Epik support, but I would file a complaint with ICANN as well.

Epik is already under breach. ICANN needs to know about these issues.

https://www.icann.org/compliance/complaint

Brad

 

[AliDot]

What you are talking about seems to be mainly transfer related.

The issues are with registrations and renewals. People were paying for them, and they were not being processed.

The ICANN breach notice references "hundreds" of these issue with registrations and renewals.

https://www.icann.org/uploads/compliance_notice/attachment/1205/hedlund-to-royce-1jun2023.pdf

Brad

Brad, i can't say anything bad about epik if i'm not faced a single problem there, i'm attaching a proof where i have transferout many domains.

 

[private123]

Honestly Speaking, everyone saying they're facing renewal and registration issues.

But why i've not faced a single problem on epik and i have almost moved 15 domains from epik to dynadot for fasttransfer...!!

Even i sold a .co domain on afternic 3 months ago even this domain was expired and in i think grace period or something and when i try to renew this showing additional cost of $80 then i talk to epik support then they remove additional cost and i renew in normal fee.
And then i got auth code from epik and was also afraid if this transfer not complete but, this transfer was quick and was very happy.

So, i'm really surprised, why you guys facing registration and renewals problems.

Thanks,
Ali

If you have any .xyz domains at epik ( expired), check at time can't renew or transfer out.... Problem not solved


1st self asked,

Why suddenly remove online chat or support
Why stooped custom mail reply ( I not received reply, my 30 days ago message)

 

[NameInbox]

it goes all around
https://www.namepros.com/threads/big-trouble-epik-com.1303477/
https://lowendtalk/discussion/18527...me-renewal-days-ago-domains-not-being-renewed