- Impact
- 63
At the moment I am waiting in the chatbox- support to see what will happen. They said they will close the transaction and send me the money.
The issue.
I sold some equipment - not domain name- to someone in France. I suggested escrow.com since I have used it for $xxx,xxx transactions.
Buyer asks 5 days verification to test them and I agree.
The 5th day the buyer logs in and confirms that he recieved them ok.
Two days later the status is still " pending verification"
I asked them 2 days ago and they told me that they will send the money tomorrow. Today that I asked they said they have to confirm that the .... domain name !! is in buyers hands...
They clearly have no idea what they are doing.
I sent them screenshot also from the buyers account that confirm that he accepted.
Their last answer was "We have forwarded the tracking information and Buyer's confirmation. We are just waiting for their response."
My answer was "
What response?!!you have it
and 5 days passed
thats why you have the inspection period !
he loged in his account 2 days ago and accepted !
---- very bad service
to be continued ..
..and my big question is..
The buyer logged in and accepted. Isn't it automated? Why still they have to confirm it?
And why did I have to go to chatbox help for three days and one email that I got no answer to get things moving?
Jackson I messaged you the transaction ID number
The issue.
I sold some equipment - not domain name- to someone in France. I suggested escrow.com since I have used it for $xxx,xxx transactions.
Buyer asks 5 days verification to test them and I agree.
The 5th day the buyer logs in and confirms that he recieved them ok.
Two days later the status is still " pending verification"
I asked them 2 days ago and they told me that they will send the money tomorrow. Today that I asked they said they have to confirm that the .... domain name !! is in buyers hands...
They clearly have no idea what they are doing.
I sent them screenshot also from the buyers account that confirm that he accepted.
Their last answer was "We have forwarded the tracking information and Buyer's confirmation. We are just waiting for their response."
My answer was "
What response?!!you have it
and 5 days passed
thats why you have the inspection period !
he loged in his account 2 days ago and accepted !
---- very bad service
to be continued ..
..and my big question is..
The buyer logged in and accepted. Isn't it automated? Why still they have to confirm it?
And why did I have to go to chatbox help for three days and one email that I got no answer to get things moving?
Jackson I messaged you the transaction ID number