Escrow.com - Very bad services

[sniper2009]

Hi there ,

I used to use Escrow.com for years and years , but not I think its time to run a way form it forever and use DAN or any other companies . I love to use Godaddy , but the fee is 20% ! .

In Feb 26 2020 12:22PM PDT I opened a deal in Escrow.com then in Mar 3 2020 10:20AM PDT
Escrow.com approves payment
so I was asked to give the domain to the buyer , then Mar 3 2020 2:20PM PDT
Inspection period ended, Buyer accepts merchandise.

But until today 10/3 they still didnt pay me the money . I reached a lot of times for the supports and always just a general speaking like they will never run away with my money ...blah blah blah .

The domain worth more than $6K , but I sold it for $3K to get the payment fast and keep working as they say money makes money ! .

The message I got from them yesterday did make me so angry

(( Hi User,

Thank you for contacting Escrow.com

We are not going to run away with your money. We hope you understand, we have waited for the Buyer to finish required verification to process this disbursement.
Apologies for the inconvenience on this Ahmed, we're doing everything to have this sorted out.
Here's what I'll do today, I will personally reach out to our Payments team and follow up on this issue. I will also get back to you within the day with an update.
I will not give any guarantees of the result as this is beyond my control but what I can assure you is that I will let you know of the progress.
If you need anything else, just let us know. We'd be happy to help.

Thank you.))

First its so to say for me user !! , its so disrespect . If they person wrote his name then they need to use my name and not user ! .

(( we have waited for the Buyer to finish required verification to process this disbursement. )))

its not logic at all to proof the money then asking me to push the domain then hold the payment or the release and work with the buyer to verify his account !!!!!! . What if he will never do it , then what I will lose the domain and the money will go back to him !!!!! .

Its F* crazy , they should did that before asking me to give him the domain !!! .


(( I will not give any guarantees of the result )) like what is this ( I will not say other words ) .

And I never heard anything back in the day !! .

I know there are licensed or that what the say , but how I can take a legal action against all of this delay ? . ( Anyone know ) .

 

[King]

Well it's owned by Freelancer.com so I am not surprised, they love holding on to & taking peoples money

 

[Samer]

Escrow.com is a part of FreeLancer (ASX: FLN)

FreeLancer 1 Year Return: -45.5%

FreeLancer 3 Year Return: -53.8%

 

[kandyan]

We are not going to run away with your money.

If that's what they said? then.. that's very very cheap/insulting on their part,

Delay in payments do happens for various reason, so it's better try to sort it out amicably,

If you're going the legal route, be prepared spend $30k/more to recover $3k.

Hope it gets resolved amicably.

 

[OnlineDomainShop]

They just own a Great domain and startup with UN-professional staff.

 

[iAdam]

Really? We are not going to run with your money? That's not professional no matter what are the circumstances.

 

[Escrow.com Support]

Hi Sniper2009,

We apologize if the response your received via email made you feel that we disrespected you and for any inconvenience this may have caused you. We assure you that this is not the kind of experience that we want for our users. As we've mentioned via direct message, the transaction has progressed. We are keeping an eye on your transaction and we will provide you with updates via ticket. If you have any questions, please let us know.

Thank you.

 

[davidc1]

Bad service for Non US seller as they can only pay in USD ban k transfer and dont accept transferwise.

 

[sniper2009]

I will get in details later , I have to run out for an appointment , but I want to let everyone know I did get the payment today in my bank account ( finally !! ) .

 

[lambo.com]

Redacted mfs

 

[wolfis.com]

I haven’t used escrow.com for years ... since they changed owners and they Request all kind of ridiculous paperwork to identify yourself , I stopped ... I used them for many years before that and it always was very challenging with the support ... there are other services out there that are easy to use and they want the business !