This is a horrible decision and this incredible level of stupidity will come back to bite Web.com right on the ass.
Pre-downgrade, there was no actual requirements work done on this, no one confirmed that SnapNames had the functionality to replace NameJet (it doesn't and it's not even close) and none of the customer base was consulted about these drastic changes.
They just deleted the NameJet site, forwarded traffic to SnapNames, while forcing a NJ logo over anyone using namejet.com as their URL. There is now effectively only one site for SN/NJ customers and it sucks.
To me, they went the wrong direction and should have duplicated NameJet while upgrading the site front and backend, then forwarding SN there. But that would take time, money and effort, while this (*cough*) "upgrade" was started and completed in about 2 minutes, by IT changing the NJ site forwarding and adding a NJ logo.
Done! Whew, time for a beer!
To be honest, I've always hated SnapNames.com as it doesn't even have the base functionality to support my needs, so I always went to NameJet to search and find domains. I might order a few on SN, but my voyage never started there because to me, the site is absolutely useless and lacked even a basic level of features, options, search engine, and domain lists.
For an online business that receives the vast majority (if not all) of their sales from online buyers to pull this crap is almost unprecedented. How this even occurred should be a thesis case study for a post-graduate business course.
It's like Web.com doesn't even care anymore and just wants to sell their expired domain business to GoDaddy.
