This is a great thread for me. I have odds and ends spread all over and would like to do as Christian is doing. Get a server and pull it all together for myself, learn all I can about it, then offer the excess to somebody else.
Now, my 2 cents about the age comment. I have our Museum site hosted with an adult fellow that I had purchased domains from for the past 3 years. His customer service was always exceptional, so when he began to offer hosting at a competitive price, I decided to spend my own hard earned cash to buy hosting for our community project. It turns out that he doesn't know anything about hosting. It takes days to get any answers from him, because he has to go to somebody else to get the answers. And, he can't adequately transmit those answers back to me. To say the least, it has been frustrating and has hampered development of our site. On the other hand...
One of these "kids" was offering hosting here for NP$. After my previous experience I really did not expect much, but for the fantastic price I thought I would give it a try. Now this person does not know everything, but when she doesn't she says so. The response, the obvious care, and the personal attention has not gone without notice and appreciation.
In short, what you have been saying here is right on. Customer service is everything and age doesn't have anything to do with that. Thanks again, Cass, for excellent service. (You know, I never noticed that you were only 16.)